Privacy Policy

1. Introduction

Elite Mantra Technologies Pvt. Ltd. (“Elite Mantra”, “we”, “us”, or “our”) is committed to protecting the privacy of our clients, website visitors, and any individual whose personal information we process. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website or engage our services.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, and company name provided through our contact forms or during a project engagement.
• Project Information: Details you share about your business, project requirements, timelines, and technical specifications.
• Usage Data: IP address, browser type, pages visited, time on site, and referral source collected automatically when you visit our website.
• Communication Records: Emails, messages, and correspondence between you and our team.

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide the services you have requested
• Send project updates, proposals, and invoices
• Improve our website, services, and client experience
• Comply with legal obligations and protect our rights
• Send relevant updates or newsletters (only with your consent)

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers (hosting, payment processing, email delivery) who assist us in operating our business — all of whom are bound by confidentiality agreements. We may also disclose information if required by law or to protect the rights and safety of Elite Mantra, its clients, or the public.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Client project data is retained for the duration of the engagement and for a reasonable period thereafter for support and legal purposes.

6. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. You may control cookie settings through your browser. Disabling cookies may affect certain website functionality.

7. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at info@elitemantra.com.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Elite Mantra Technologies Pvt. Ltd.
48, Whispering Palms Shopping Center, Lokhandwala Township,
Akurli Road, Kandivali (E), Mumbai – 400 101
Email: info@elitemantra.com
Phone: +91 90040 22267